Customer Service
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We Guarantee:
Discreet Packaging
Secure Shipping
Prompt Delivery
No Spam

Free Standard Shipping
on all Orders over $75.00
(Excluding International Orders)

We Accept:

Customer Service

At Girly Stash, our goal is to provide you with a safe, secure, and discreet place to come and to do what may be some of your most important shopping.
We want your experience with Girly Stash to be an incredibly satisfying one and we will do our best to help you in whatever way we can. If you have any concerns or questions about our company, our products, or your order, please don't hesitate to contact us by phone or email.

To speak to us live or to order product by phone, please call us at:
(818) 901-8430 Monday thru Friday 9am to 5pm PST

Or contact us by email at: info@girlystash.com

Shipping & Billing


Shop confidently and feel secure with the knowledge that we provide discreet shipping and billing with all of our orders. All of our products are shipped either in a USPS Priority box or a plain brown box. There will be no indication of the package's contents and GS will be listed as the sender.


Credit Card Statements


We accept all major Credit Cards. Again, your privacy is very important to us and your credit card statement will simple list GS as the merchant.

Our Privacy Policy

All of our customer information is kept strictly confidential and we DO NOT sell or share your information with any outside companies or third parties. We respect your privacy by not selling or sharing any of your information. To prevent unauthorized access, disclosure and improper use of your information, we have established appropriate physical, electronic, and managerial safeguards to protect the information we collect in accordance with our privacy policy.

Shipping Methods and Cost
We ship out of Van Nuys, California via USPS and below you will find a Shipping Chart with Shipping Rates and Estimated Delivery Times.

Domestic Shipping
All products shipped within the United States will be shipped via USPS and can be tracked using the United States Postal Service’s website. Please provide an email address to receive your tracking number.

International Shipping
International shipments require customs paperwork and these shipments will take approximately 1-2 weeks from the shipping date to be delivered depending on customs clearance into your country.  All items that we sell on our site are legal in the USA. However, if certain countries restrict these items for use or sale, we cannot be held liable if these items are seized or confiscated by customs. Customers may want to check with local customs regulations to be aware of the laws within their country. We also are not held liable for any tariffs, import duties, or international taxes that may be imposed outside the USA. Orders shipped USPS Priority International will unable to receive a tracking number.

Shipping Chart:
USPS Priority Domestic Delivery
(Approximately 3-5 business days delivery time)

Order Total (Up to)         Shipping Charge
$25.00                          $5.65
$75.00                          $6.95
Over $75.00                  FREE Shipping

USPS Express Domestic Delivery
(Approximately 2-3 business days delivery time)

Order Total (Up to)         Shipping Charge
$25.00                           $23.85             
$75.00                           $25.95
$150.00                         $28.50
$300.00                         $32.25
$500.00                         $35.75
$750.00                         $38.85
Over $750.00                 $42.95

USPS Priority Canadian Delivery
(Approximately 6-10 business days delivery time)

Order Total (Up to)         Shipping Charge
$50.00                           $17.50
$100.00                         $19.50 
$250.00                         $21.25
$500.00                         $24.75
Over $500.00                 $28.45

USPS Priority International Delivery
(Approximately 7-10 business days delivery time)

Order Total (Up to)         Shipping Charge
$50.00                          $19.50
$100.00                         $22.50
$250.00                         $26.45
$500.00                         $38.45
Over $500.00                 $48.45

Some Frequently Asked Questions:
Can I place my order by telephone?  
Yes. Please call (818) 901-8430 Monday through Friday 9am to 5pm PST. Of course, safe and secure online ordering is available 24 hours a day, 365 days a year for your convenience.

How do I contact you regarding a pending order?
Please call (818) 901-8430 Monday through Friday 9am to 5pm PST or email us at info@girlystash.com

What payment methods do you accept?
We accept all major Credit Cards online and Money Orders or Personal Checks by mail. When paying with a Money Order or Personal Check, your order will not be processed until payment is received.

When will I be notified of my transaction?
You will receive an email from us immediately confirming your transaction including the amount and information regarding how the transaction will appear on your credit card statement.

How will my credit card be billed?
Your statement will indicate the merchant as GS.

Do you provide tracking numbers or shipping confirmation?
If you'd like to attain a tracking number please let us know and we will gladly provide one to you via email.

Will anyone know what is in the package?
Absolutely not. Your product will be packaged discreetly with no indication of its contents.  It will be mailed in a USPS Priority box or a plain brown box with nothing more than a shipping label on it. The return address for our company lists GS, 13351-D Riverside Drive, Sherman Oaks, CA  91423.

How long does it take to receive a purchase?
This depends on where you live.  Please view the Shipping Chart above for estimated delivery times.

What is the return policy?
Due to the personal nature of these products, all sales are final. Should you receive a defective item, contact us by phone or email within 5 days. We will arrange for return of the original item at no cost to you and we will immediately send you a replacement. Defective items can only be replaced by the exact same model. Defective items must be returned in the original packaging.

Is my name safe with you?
Yes, all our customer information is kept strictly confidential and we DO NOT sell or share your information with any outside companies or third parties.  We respect your privacy by not selling or sharing any of your information. To prevent unauthorized access, disclosure and improper use of your information, we have established appropriate physical, electronic, and managerial safeguards to protect the information we collect in accordance with our privacy policy.

Again, we strive to provide you with a safe and satisfying Girly Stash experience. Should you have any further questions or concerns please do not hesitate to contact us. And thank you for shopping at www.girlystash.com!!!

Girly Stash
PO Box 7625
Van Nuys, CA 91409

818-901-8430
info@girlystash.com


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All rights reserved
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